Frequently Asked Questions
Each archival print is produced from an original hand painted watercolor—if you look closely you'll find hints of original pencil marks and brush strokes. We've designed our Wild Ones to be playful enough for your newborn's nursery, but cool enough to stick around as she grows up and her style matures.
DO YOU OFFER FRAMING?
Yes! Our gallery-quality frames are handmade in the USA with UV-shielding plexiglass and arrive ready to hang with a protective paperback finish, wall bumpers and hanging hardware. We currently offer white, black and walnut frames. You can see what our frames look like in action on every Wild Ones product page, and within the "design inspiration" section of our website.
All of our prints are made using premium, archival fine-art paper. If you're interested in the nuts and bolts, it's a hot-pressed watercolor paper that's beautiful, sturdy and designed to last. Our mats are acid-free, bevel-cut and have a white-core and are 4-ply (a.k.a. they're archival and thick.)
RETURNS & EXCHANGES
We hope you absolutely love your Wild One. We're a small business and we rely on word of mouth recommendations from customers like you—and we want you to be happy! If there is something wrong with your print, please contact us within 14 days of it's delivery and we'll be happy to accept a return.* Shipping is non-refundable. Email firstname.lastname@example.org to request a return or exchange.
*Unfortunately, do to the complexity of shipping internationally, we are unable to accept international returns or exchanges at this time.
Wild Ones are made-to-order and take 3-5 business days before they're ready to ship (we'll notify you when your order is in the mail.) With standard shipping, your Wild One will arrive within 7-14 business days of placing your order. We also offer 2-day shipping for an additional fee of $25.00. And if you're in a big hurry (we get it!) let us know in the "add a gift note" section at checkout. We'll do our best to accelerate production time—though we can't guarantee it.
- We offer FREE domestic shipping for orders over $75
- A flat rate of $5 is applied to orders up to $75
- 2-day shipping is available for a flat rate of $25
- We offer international shipping for all of our products. International shipping is available for Canada, Europe, Asia, Australia, the Caribbean, as well as Hawaii and Alaska. Email email@example.com with your shipping address to request a quote.